At The Sweet Studio, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our services.

By accessing or using our website or placing an order, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with the best possible service. The information we may collect includes:

Personal Information: Name, email address, phone number, and delivery address.

Order Details: Information related to your orders, including the type of cakes, designs, and dietary restrictions.

Payment Information: Credit card details or other payment methods (Note: Payment information is processed securely through trusted third-party services, and we do not store sensitive payment details).

Website Usage Information: Data collected through cookies, including IP addresses, browser types, and pages visited on our website.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including billing, delivery, and communication about your orders.

Respond to your inquiries or customer service requests.

Improve our website and services based on user feedback and interactions.

Send you marketing communications, promotions, and updates about our products and services (with your consent).

We will only use your information for the purposes stated above unless required by law or in connection with legal proceedings.

3. How We Protect Your Information

We take reasonable steps to ensure the security of your personal information. This includes implementing appropriate physical, electronic, and managerial procedures to safeguard your data. However, please note that no method of data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not share, sell, or trade your personal information to third parties, except for the following purposes:

Third-Party Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process.

5. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correct: Request correction of any inaccurate or incomplete information we hold about you.

Delete: Request the deletion of your personal information, subject to certain legal obligations or restrictions.

Opt-out: You may opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact details below.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to remember your preferences and improve site functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect some features of our website.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:

The Sweet Studio

Email: thesweetstudio1@gmail.com

Phone: 0490110230